The BBB, or the Better Business Bureau, is a non profit that focuses on providing the consumer with a trust value when choosing a company to do business with. Whether it be a plumber or a restaurant – if you see that business display a BBB you know that it’s been approved and vetted. In order to avoid any bias in their reviews the BBB’s policy is to refrain from recommending or endorsing and specific business, product or service (BBB website). In a day and age where access to literally thousands of businesses is just a key stroke away, it’s not easy to choose which one for your current need. Knowing that the BBB sets standards for ethical business behavior and monitors compliance should help you in your decision. The BBB will guide a consumer to identify trustworthy businesses and more importantly those that are not, through their 4 million BBB Business reviews. Doing your homework on a company that is going to come into your home and do a possibly costly repair is your responsibility. Using a BBB accredited business such as Carolina Cool is a smart choice.

Carolina Cool is proud to be an accredited member of the BBB since 2000. This insures you the piece of mind that when choosing Carolina Cool for your HVAC, plumbing or electrical needs you are going with a company that stands behind their products and services and does what they say they will do. Additionally, in case of a dispute, the BBB rating also insures that they have satisfactorily addressed any issues that may have come up. Carolina Cool works diligently to maintain their rating; from their customer service to their sales team to their service team – all uphold the finest business practices and are dedicated to one thing, your satisfaction in a job well done.